Manitoulin Health Centre's Emergency Departments provide 24-hour services, 7 days a week. Our team of qualified physicians and nurses treat nearly 20,000 patients each year collectively between both sites.
When you arrive at our Emergency department, you will be initially assessed and registered by our nursing and admitting teams. You will be asked general questions about your health and reason for visit. The nurse will also take your vital signs (blood pressure, temperature, heart rate, etc.) and may ask you some specific questions. After the assessment and registration, you will be asked to return to our waiting room until you are called for further assessment and/or treatment.
Sometimes wait times can take longer than expected. This can be stressful for both you and our clinical teams. Our staff in the Emergency Department works hard to see you as soon as possible, based on the level of seriousness of your injuries or illness on arrival, not in the order of your arrival. To help define your care and respond safely and effectively, our team uses the Canadian Triage and Acuity Scale (CTAS) to prioritize patients based on seriousness. Priority is given to the most emergent cases.
If you or your loved one’s condition changes while waiting in the Emergency Department, notify the nurses immediately.
What to bring for your visit
To help our teams with your registration, please remember to bring your health card to every visit.
A list of your current medications or the bottles including all prescription, non-prescription, traditional and herbal remedies and vitamins.
To support you in obtaining medications or equipment during transitions of care, please bring your Status Card with you if relevant.
If you are accompanying a child, we recommend bringing diapers and a change of clothes, and perhaps their favourite toy or a book.
Keeping yourself and others safe
If you have a cough or a cold, please avoid visiting patients at the hospital. If you need to be seen in the Emergency Department, make sure to wear a mask and wash your hands.
Prescription refills and Narcotics Policy
Please note that Manitoulin Health Centre has a strict policy for narcotics prescriptions and renewals. If you require a prescription refill for any of your medications, please visit your primary care provider (Family Doctor, Nurse Practitioner, Pharmacy, etc.). Opioids are not renewed in the Emergency Department.